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Paul and Joan Klingelhoets

My wife and I own 69 rental units in Oklahoma City and the surrounding area. We have owned rental properties for over 30 years and have dealt with numerous property management companies and property managers. Needless to say, we have seen a lot, and have come to
realize that there are some good property managers, but a lot more that are not capable or are unscrupulous and will do things that are in their interest and not the owners. We have known Crystal for 8 years and liked her the first time we met her. Our experience with Crystal is that she is very honest and a straight shooter. She does what she says she will do and has excellent follow up. She is an extremely hard worker and truly looks out for the best interest of the owners. We have dealt with property managers in the past that were afraid to go after higher
rents and instead went for the easy lease. With Crystal, we feel that we are getting the rents we need to keep up with the ever increasing cost of taxes, insurance and maintenance. We have dealt with property managers in the past that we felt were hitting us with high maintenance costs and were concerned that they had side deals with their contractors. Crystal has very good contacts for maintenance and we have often been pleasantly surprised at how reasonable she can get things done. We highly endorse Crystal and LUXE Property Management, LLC.

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